Our Privacy Policy

 

The information we collect from our site visitors

 

We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, contact number, password, communications); comments, feedback, product reviews, recommendations, and personal profile.

 

How we collect the information

When a booking is made on our website, as part of the process, we collect personal information you give us such as your name, email address and contact number. We do not sell or share your personal information with others. Your personal information will be used for the specific reasons stated below only.

 

Reasons we collect such personal information

 

We collect such Non-personal and Personal Information for the following purposes:

1. To provide and operate the Services;

2. To provide our Users with ongoing customer assistance and technical support;

3. To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;

4. To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services; 

5. To comply with any applicable laws and regulations.

 

How we store, use, share and disclose our site visitors' personal information

 

Our company is hosted on the Wix.com platform and we accept bookings through Setmore.com platform. Wix.com and Setmore.com provide us with the online platforms that allow us to market our services to you. Your data may be stored through Wix.com’s and Setmore.com’s data storage, databases and the general applications. They store your data on secure servers behind a firewall.

 

How we communicate with our site visitors

 

We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to confirm and to remind you of your bookings, to issue invoices or receipts, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone and text messages.

 

How we use cookies and other tracking tools

 

Our website tracks personal information through the use of tracking tools such as cookies, flash cookies, web beacons, etc.

Third-party services, such as Google Analytics or other applications offered through Wix.com and Setmore.com platforms may place cookies or utilize other tracking technologies, and they may have their own policies regarding how they collect and store information. As these are external services, such practices are not covered by our Privacy Policy.

 

How our site visitors can withdraw their consent

 

If you don’t want us to process your data anymore, please contact us at thepaintinglabsg@gmail.com or mail us at 304 Orchard Road #05-04 Lucky Plaza Singapore 238863.

 

Privacy policy updates

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. 

 

Questions and our contact information

 

If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at thepaintinglabsg@gmail.com or mail us at 304 Orchard Road #05-04 Lucky Plaza Singapore 238863.